Warehouse Operations & Fulfillment Manager

Job Summary: We are seeking a conscientious and highly motivated individual with analytical skills to join our company as the Warehouse Operations & Fulfillment Manager. Our ideal candidate has at least 5 years’ experience supporting fulfillment operations and warehouse teams. Essential Functions: • Monitoring daily fulfillment activity at 1-2 warehouse locations. • Tracking and reporting on performance, especially on-time fulfillment and fulfillment accuracy. • Helping warehouse teams prioritize work from multiple sales channels. • Detecting, containing, and resolving issues that stem from production, systems, the website, or training. • Helping the customer service and sales team provide outstanding customer experiences while maintaining operational efficiency. • Ensuring consistency of data across systems: Key elements include orders, fulfillments, and movements of inventory. • Tracking expenses and measuring efficiency to recommend improvements to workflows and warehouse activities that would save time or cost. Could include slotting, pick-pack, backorders, and reverse logistics. • Managing physical and virtual inventory. Physical: cycle counting, shrinkage, work orders. Work Environment: This job operates mainly in a warehouse setting and occasionally in an office setting. Required Knowledge, Skills & Abilities: • Qualitative and quantitative thinking. • Analytical and decision-making problem-solving skills • Strong written and verbal communication skills • Able to work in excel with proficiency • Excellent organizational skills and attention to detail. • Excellent time management skills and ability to meet deadlines. Education and Experience: • Bachelor’s degree required • At least 5 years’ experience in ecommerce and warehouse fulfillment. Physical Requirements: • Ability to sit for extended periods of time. • Ability to lift 25 pounds. • Ability to carry 25 pounds. Job Type: Full-time